1win Deposit and Withdrawal Methods in Ghana

All deposits are processed in GHS with no platform fees. The minimum deposit is GHS 10 for mobile money methods and GHS 50 for cryptocurrency. Funds are credited to your account instantly in most cases.

MTN Mobile Money is the most widely used deposit method among Ghana players due to its instant processing and low minimum of GHS 10. Cryptocurrency deposits unlock the higher 600% welcome bonus tier compared to the standard 500% available on FIAT accounts.

Withdrawals are available via the same methods used for deposits. The minimum withdrawal is GHS 20 for mobile money and GHS 50 for cryptocurrency. KYC verification must be completed before your first withdrawal is processed.

Withdrawals are processed to the same method used for your deposit. Ghana players using MTN Mobile Money receive funds directly to their registered +233 wallet within minutes of the request being approved.

Withdrawal processing times vary by method. Mobile money withdrawals are the fastest option for Ghana players, typically completed within minutes of the request being submitted.

Processing times shown above apply to verified accounts with no active bonuses. Withdrawals may take longer in the following situations:

• KYC verification has not been completed — all withdrawals are held until identity documents are submitted and approved
• An active bonus is running on your account — the bonus must be fully wagered before a withdrawal can be processed
• Your withdrawal method differs from your deposit method — the platform requires funds to be returned via the original payment source where possible
• First withdrawal on a new account — additional security checks may apply and extend processing by up to 24 hours

Ghana players who follow these steps consistently receive their withdrawals within minutes via MTN Mobile Money, Telecel and Airtel Tigo.

• Complete KYC before your first withdrawal — submit your Ghana Card or passport and proof of payment method as soon as you register. Accounts without verified identity hold all withdrawal requests until documents are approved
• Use the same method for deposits and withdrawals — the platform processes withdrawals fastest when the payment method matches the one used for your most recent deposit
• Check your bonus status before withdrawing — open the Bonuses section in the app and confirm no active bonus is running. Submitting a withdrawal while a bonus is active cancels it automatically
• Keep your +233 number active — your MTN Mobile Money, Telecel or Airtel Tigo wallet must be active and registered to the same number linked to your 1win account
• Wager bonus funds before requesting withdrawal — once the x35 wagering requirement is met, winnings transfer automatically to your real balance and become available for immediate withdrawal
• Withdraw during business hours — while mobile money withdrawals process around the clock, bank transfers and first-time withdrawals on new accounts may be reviewed faster during standard business hours
• Avoid multiple withdrawal requests — submitting duplicate requests for the same amount can trigger a security review and delay processing

Ghana players who face 1win withdrawal delays beyond the expected timeframes should contact support via live chat in the app with their transaction reference number.

KYC — Know Your Customer — is the identity verification process required before your first withdrawal on 1win. It is not required immediately after registration but must be completed before any withdrawal request is approved. Ghana players who complete KYC early avoid delays when they are ready to cash out.

To complete KYC on the app:

• Open the Android APK or iOS PWA and tap your profile icon
• Navigate to the Verification section in your account settings
• Submit the following documents:
  • Valid ID — Ghana Card, passport or driver’s licence. The name must match the name used during registration
  • Date of birth confirmation — shown on your ID document
  • Proof of payment method — a screenshot or photo confirming ownership of your MTN Mobile Money, Telecel or Airtel Tigo account registered to your +233 number

Once submitted, verification is typically processed within 24 hours. You will receive a notification in the app when your account is approved. After approval, withdrawals to your Ghana mobile money wallet are processed without restrictions on eligible amounts.

Players who attempt to withdraw before completing KYC will find their request held in a pending state until all documents are reviewed and approved.

All financial transactions on the 1win platform are protected by multiple layers of security. Ghana players can deposit and withdraw in GHS with confidence that their funds and personal data are safeguarded at every step.

Key security measures in place:

• SSL encryption — all data transmitted between your device and the platform is encrypted via SSL. This applies to every transaction made through the Android APK, iOS PWA or browser
• Curacao licence No.8048/JAZ2018-040 — 1win N.V. operates under a regulated Curacao gaming licence which mandates strict standards for financial transaction handling and player fund protection
• KYC verification — identity verification ensures that withdrawals are processed only to the account owner. This protects Ghana players against unauthorised access to their funds
• Two-factor authentication — the platform supports additional account security measures to prevent unauthorised login attempts
• No third-party payment sharing — your payment details are never shared with third parties. All transactions are processed directly between your MTN Mobile Money, Telecel or Airtel Tigo wallet and the 1win platform
• Segregated player funds — player balances are held separately from operational funds, ensuring your GHS balance is protected regardless of platform activity

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Withdrawal Problems