Account verification is not required immediately after registration but must be completed before your first withdrawal. Completing KYC early avoids delays when you are ready to cash out your winnings.
To verify your account, open the 1win app, go to your profile settings and navigate to the verification section. You will need to provide the following:
- Full name — must match the name on your ID document
- Date of birth — confirming you are 18 or older
- Country — Ghana
- ID document — a valid Ghana Card, passport or driver’s licence
- Proof of payment method — a screenshot or photo confirming ownership of your MTN Mobile Money or other payment account
Once submitted, verification is typically processed within 24 hours. After approval, withdrawals to MTN Mobile Money, Telecel and Airtel Tigo are available without restrictions. Players who skip verification will find withdrawal requests held until documents are provided.
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